| The Missing Link: Knowledge Sharing vs Collaborative Programs of Work Dr Peter Stebbins Central to the success of CoPs is the activity of 'knowledge sharing' however this must be done in an 'active' manner as opposed to 'passive' information giving. We have found the key to successful 'active' knowledge management is the establishment of 'Collaborative Programs of Work'.
Issues Identification
Collaborative Programs of Work are best developed by the CoP based on issues identified through the Jim Collin's inspired 'Hedgehog Process'. CoP members identify key issues through the interconnection of three questions:
From Issues to Action A SWOT analysis of each issue using the four CoP dynamic factors to refine the establishment and planning of the top priority issues for the CoP Collaborative Program of Work is undertaken. These issues are developed into action plans within sub-groups. The importance of a central Collaborative Program of Work cannot be overestimated. It is both a stabilising force where the organisational dynamics fluctuate and a central and connected reference point for engagement on 'hot issues' for the CoP at the relational, structural and best-practice levels.
From our experience, CoPs which have very strong Collaborative Programs of Work have much better performance in terms of team achievement, team dynamics, and whole of organisational improvement. CoPs that are focused on knowledge sharing without a strong Program of Work focus are vulnerable to poor performance during times of organisational change. We encourage you to take some time out at your next CoP network meeting, retreat, forum or teleconference to review your Collaborative Program of Work agenda to ensure it is addressing both the 'hot issues' as well as the longer term strategic issues facing your organisation. Sign up for the Communities of Practice e-newsletter! |
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